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Privacy policy

Privacy Policy

Effective Date: 05 May 2023

MedsGo (“Company”, “We”, “Us”, or “Our”) operates an e-commerce platform in the Philippines (“Platform”). We respect your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our Platform. By accessing or using our Platform, you agree to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

Information We Collect

We collect the following types of personal information:

  • Information you provide directly to us, such as your name, email address, phone number, shipping address, billing address, and payment information.
  • Information we collect automatically when you use our Platform, such as your IP address, device type, operating system, and browser type.
  • Information we collect from third-party sources, such as social media platforms, when you connect with us through those platforms.

Use of Information

We use the personal information we collect for the following purposes:

  • To provide and improve our Platform, including processing orders and payments, communicating with you about your orders, and personalizing your experience.
  • To send you marketing communications, such as newsletters and promotions, that may be of interest to you.
  • To comply with legal obligations, such as tax and accounting requirements.

Disclosure of Information

We may disclose your personal information to the following types of third parties:

  • Service providers who help us operate our Platform, such as payment processors and shipping providers.
  • Marketing partners who help us send you promotional communications.
  • Law enforcement and government authorities to comply with legal obligations or in response to a lawful request for information.

Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your use of our Platform. You can control cookies through your browser settings and other tools. However, disabling cookies may limit your ability to use certain features of our Platform.


We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Rights

You have the right to access, correct, and delete your personal information. You may also object to the processing of your personal information or request that we restrict the processing of your personal information. To exercise these rights, please contact us using the contact information below.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our use of your personal information, please contact us at